FAQs

Trading & Accounts

  • When can I place trades?

    Trading is open 24 hours a day, 7 days a week, 365 days a year. On each business day, we collect all trades placed before 3:00pm Eastern Time and process them the same day.

  • Does Landing Rock keep track of bank mergers?

    Landing Rock wants to make sure that your investment in the Insured Deposit Account always has full FDIC coverage. As a part of that goal, we conduct a regular automated check with the FDIC that includes notification of bank mergers. In addition, as a failsafe, the FDIC provides a 6 month grace period for bank mergers. So even if we were not notified of a bank merger right away, we still have a 6 month period where if there were two accounts at the same bank, they would still be considered separate for FDIC insurance purposes. This link may be helpful for more information.

  • What if I already have an account at a bank that Landing Rock has in its IDA program?

    In order to help insure that you never have more than $250,000 in any one bank, every Landing Rock IDA client has the ability to exclude banks so that we do not allocate funds to banks you already have an investment with. Just go to the bank exclusion function in your account when you log in.

    Also, it is important to note that Landing Rock relies on our clients to keep their bank exclusion list current. When you log into your account on LandingRock.com you have the ability to exclude banks in which you already have investments. We do not know what your investments are outside of Landing Rock, so we need your support by keeping the exclusion list current.

Security

  • What should I do if I see a login timestamp that wasn't me?

    Get in touch with us as soon as possible. You can email us at security@landingrock.com